ChatHub offers the following Consulting Services:

• Process Audit, Analysis and Improvement
• CRM Integration
• Training and Certification
• Recruitment Services

Process Audit, Analysis and Improvement

We carry out a in depth audit and meticulous analysis of our client’s business process and help them develop or improve the processes to bring about productivity and operational efficiencies

CRM Integration

ChatHub deploy topnotch CRM implementation which is very vital for the success of any effective customer interaction and engagement business process. An effective CRM implementation involves understanding the business processes, Customer service functions and tools and how they relate with other stake holder departments. Ours is an end-to end Customer Experience implementation in CRM

Training & Certification

We offer learning, workforce development solution and certifications for  our clients. This include

• New Hire Induction Training
• Product and Service Training
• Softskills
• Behavioral Training
• Sales academy
• On-Job Training
• And Training Need Analysis

Recruitment Services

We understand how difficult finding the right people can be. The  reason why our recruitment service is well rounded. We match the best-fit candidates with the right employer, by leveraging on pre-qualified talent pool, where candidates are carefully selected not only based on their capabilities and skill sets, but also based on their personality fit and attributes as it relates to specific job roles.